Network Requirements

Find out which domains to whitelist to ensure Caplena works on corporate networks.

Firewall & Network Requirements Ensure Caplena works smoothly on corporate networks

If you’re experiencing issues loading Caplena, or receiving emails, this is often caused by network restrictions such as firewalls, proxy settings, or domain blocking.

Please ask your IT team to whitelist the following domains:

Domain	Purpose
caplena.com	Main domain
www.caplena.com	Website
app.caplena.com	Application
api.caplena.com	API
docs.caplena.com	Documentation
changelog.caplena.com	Product updates
email.caplena.com	Transactional emails
hs.caplena.com	Support & live chat
ph.caplena.com	Product analytics
trust.caplena.com	Trust & security portal

Allowing these domains should resolve most access, loading, or email delivery issues.

Still having issues? Contact us at [e-mail] and we’ll help you identify what’s being blocked.